Refund policy
Refund Policy
At Four Under, we want you to be confident in your purchase. If for any reason you are not satisfied, please review our returns policy below.
Returns Eligibility
To be eligible for a return:
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Items must be returned within 14 days of delivery
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Items must be unworn, unwashed, and unused
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Items must be in original condition
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All original tags must be attached
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Items must be returned in original packaging
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
The following items cannot be returned:
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Worn or washed garments
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Items without original tags
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Items returned damaged (unless faulty)
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Sale or clearance items (unless faulty)
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Gift cards
Return Process
To initiate a return, please contact us at:
[insert your support email]
Customers are responsible for return shipping costs unless the item is deemed faulty.
We recommend using a trackable shipping method, as we are not responsible for items lost in transit.
Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved, refunds will be processed to the original payment method within 5–10 business days.
Shipping costs are non-refundable.
Exchanges
We do not offer direct exchanges. If you require a different size or item, please return the original item (if eligible) and place a new order.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or refund where applicable. Note all items are inspected before delivery